Privacy Policy

Last updated: October 2026

Linyi Yuchen Supply Chain Co., Ltd. ("Yuchen Packaging", "we", "us") operates the website yuchentrade.com. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Information you give us. When you contact us via WhatsApp, email, or a contact form, we receive your name, company name, email address, phone number and the content of your inquiry (product requirements, artwork files, etc.).
Automatically collected data. Like most websites, our hosting may log your IP address, browser type, pages visited and time of visit for security and performance purposes.
Cookies. Small text files used for essential site functions and, if enabled, anonymous traffic statistics.

2. How We Use Your Information

To respond to your inquiries and prepare quotations;
To arrange sampling, production and delivery of your orders;
To improve our website and services;
To meet legal, tax and customs obligations.

We do not sell or rent your personal information to anyone.

3. Cookies

Essential cookies keep the website working. Optional analytics cookies (if any) are only set after you accept them in the cookie notice. You can also block or delete cookies in your browser settings at any time.

4. Third Parties

We only share data with service providers strictly necessary to run our business, such as our website hosting provider, email service and — when you place an order — logistics partners and payment providers. Any third-party WhatsApp links open under WhatsApp's own privacy policy.

5. Data Retention

Inquiry records are kept for as long as needed to serve you and to meet legal requirements. You may ask us to delete your data at any time.

6. Your Rights (GDPR & CCPA)

If you are in the EU/EEA, UK or California, you have the right to access, correct, export or delete the personal data we hold about you, and to object to or restrict its processing. To exercise any right, email us and we will respond within 30 days.

We do not knowingly collect personal information from children under 16, and our website is intended for business users only.

7. Data Security

The website is served over HTTPS. Access to inquiry records is limited to our sales team. No method of transmission over the Internet is 100% secure, but we take reasonable technical and organizational measures to protect your data.

8. Contact Us

For any privacy question or request, contact:

Linyi Yuchen Supply Chain Co., Ltd.
Email: sales@yuchentrade.com
WhatsApp: +86 178 5210 6230
Website: yuchentrade.com